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  1. OOFOS Customer Care
  2. Returns & Exchanges
  3. Everything about Returns

Everything about Returns

  • What is OOFOS’ returns & exchanges policy?
  • Are Final Sale items eligible for returns & exchanges?
  • What's your OOFOS Comfort Guarantee?
  • How can I start a return or exchange?
  • I submitted a request for a return, how do I receive my QR code or shipping label?
  • Can I request an exchange or refund outside of the 30-day return window?
  • Can I exchange a pair I received as a gift?
  • Can I adjust my return or exchange once it's been created?
  • Why is my estimated refund less than I expected?
  • How do I print my return label if I do not have a printer?
OOFOS Customer Care