We're happy to see how we can help! Please send us a message through our contact page and include:
- a photo of the tops of the shoes
- a photo of the bottoms of the shoes
- your OOFOS.com order number
Once our team reviews your information, we'll be in touch about next steps. Please note, shoes must be in resellable condition and the style must be currently available on OOFOS.com (not discontinued), in order to be eligible for a return or exchange outside our 30 day return window.